Who we are

 

At Luggage Joy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when you interact with our website, services, or store.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you make a purchase.

Non-Personal Information: Browser type, device information, IP address, and browsing behavior collected automatically through cookies and analytics tools.

2. How We Use Your Information

We use the information collected to:

Process and fulfill your orders.

Communicate with you regarding purchases, inquiries, or promotions.

Improve our website, services, and customer experience.

Ensure security and prevent fraudulent activity.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers such as payment processors, shipping companies, and analytics partners to perform business functions on our behalf.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze traffic, and personalize content. You can adjust your browser settings to disable cookies, but some site features may not function properly.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal information.

Opt-out of marketing communications.

Restrict or object to certain types of processing.

To exercise these rights, please contact us at info@luggagejoy.com
.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to us at:

📧 info@luggagejoy.com